Casa Gallo Firenze

1. Check-in and Check-out times:

   • Check-in is permitted after 3:00 pm.

   • Check-out must be completed by 10:00 am.

2. Animals:

   • Animals are not allowed inside the structure.

3. Children:

   • Children from 0 to 9 years old are not allowed.

4. Maximum number of guests:

   • The property accepts a maximum of 3 people.

5. Minimum booking duration:

   • The minimum booking is 2 nights.

6. Price and Services Included:

   • The booking price includes the tourist tax and final cleaning.

7. Cancellation Policy:

   • For cancellations made within 20 days of the arrival date, 100% of the booking amount will be refunded.

   • For cancellations made within 20 days of the arrival date, the full amount of the reservation will be charged.

   • For a refund request within 20 days of check-in, with payment made via PayPal, the entire amount will be refunded excluding the commission that PayPal retains for its service.

8. Security Deposit:

   • Upon arrival, a security deposit of €250 in cash is required.

   • The security deposit will be returned upon check-out, after checking the condition of the property.

9. Customer Behavior:

   • Respect for the rules of the structure and civil behavior during the stay are required.

   • Any damage caused to the structure will be charged to the customer.

10. Changes to the Rules:

    • Management reserves the right to make changes to the rules at any time, with prior notice to guests.

By accepting the booking, guests confirm that they have read, understood and accepted the aforementioned rules. Failure to comply with these rules may result in the cancellation of the reservation and any additional costs being charged.